(GUIDE) How To Reset Keurig Supreme?

Keurig, a long-time leader in the coffee brewing industry, released the Keurig Supreme coffee maker. This versatile and high-tech coffee maker offers a range of features for coffee lovers, such as customizable cup sizes, strong-brew options, and a hot water dispenser for tea.

However, users may encounter issues with their Keurig Supreme, such as error messages or malfunctioning buttons. In these cases, resetting the coffee maker may be necessary to troubleshoot the issue.

This article will guide you through the steps to reset your Keurig Supreme properly. We will also discuss reasons why you may need to reset your coffee maker and provide an overview of the control panel.

Quick Answer: How To Reset Keurig Supreme

Resetting your Keurig Supreme is a straightforward process. Follow the steps below:

  1. Ensure the power is off and that the coffee maker is unplugged.
  2. Wait for at least five minutes.
  3. Plug in the coffee maker and turn it on.
  4. Press and hold the “High Altitude” button for five seconds until the display screen flashes.
  5. Press the “Brew” button to reset your Keurig Supreme.

After following these steps, your Keurig Supreme should restart and be back to its factory settings.

Reasons For Resetting Keurig Supreme

People may need to reset their Keurig Supreme for various reasons, such as:

Software Issues

The Keurig Supreme coffee maker has an advanced software system that can occasionally experience glitches. A software glitch may cause the coffee maker to display an error message or stop brewing altogether. Resetting the coffee maker can fix the software issue and restore it to its factory settings.

Pump Failure

Like any coffee maker, the Keurig Supreme coffee maker has a water pump system responsible for pumping water through the coffee maker’s internal components. If the pump fails, resetting the coffee maker may fix the issue by restoring the pump system’s factory settings.

Calcium Buildup

The Keurig Supreme coffee maker uses water to brew coffee, and over time, mineral deposits may build up inside the machine. A buildup of minerals, also known as calcium buildup, can clog the coffee maker’s internal components, resulting in poor coffee quality or errors. Resetting the coffee maker may help address the issue by clearing out the calcium buildup.

Understanding Keurig Supreme’s Control Panel

To effectively troubleshoot and reset your Keurig Supreme, it’s vital to understand its control panel. Below is an overview of the control panel:

Menu Button

The “Menu” button is located on the control panel’s left side and is marked with three horizontal lines. This button allows you to access the coffee maker’s settings, such as the clock, language, and brew temperature.

Brew Button

The “Brew” button is located on the control panel’s right side and is marked with a coffee cup icon. This button starts the brewing process, and you can customize the coffee maker settings using the control panel’s other buttons.

High Altitude Button

The Keurig Supreme coffee maker is designed to work at sea level, and its settings may not be ideal for high altitude areas. The “High Altitude” button is located on the control panel’s left side and is marked with a mountain icon. Pressing this button adjusts the coffee maker’s settings to optimize it for high altitude areas.

Strong Button

The “Strong” button is marked with a bold coffee cup icon. Pressing this button increases the coffee maker’s brewing strength, resulting in a bolder coffee flavor.

Hot Water Dispenser Button

The Keurig Supreme coffee maker also features a hot water dispenser for making tea or cocoa. The “Hot Water Dispenser” button is located on the control panel’s right side and is marked with a hot water icon.

Display Screen

The display screen, located in the center of the control panel, shows the coffee maker’s settings and any error messages.

The Keurig Supreme coffee maker offers a range of features for coffee lovers, but occasionally, resetting the coffee maker is necessary to troubleshoot issues. Resetting is especially essential if the coffee maker is malfunctioning, displaying error messages, or experiencing pump failure.

Regardless of the reason for resetting your Keurig Supreme, following the steps provided in this article can help restore your coffee maker to its factory settings. And, with a greater understanding of the control panel's features, you can make the most of your Keurig Supreme coffee maker for that perfect cup of coffee.

Resetting Keurig Supreme To Factory Settings

The Keurig Supreme is a versatile and advanced coffee maker with customizable settings for brewing temperature, strength, and cup sizes. Despite its high-quality engineering, users may encounter situations where a reset is necessary. Resetting the Keurig Supreme can resolve various issues such as software malfunctions, error messages, or restore default configurations. Performing a reset can also be helpful when troubleshooting common problems like brewing issues, display malfunctions, or connectivity problems.

Resetting the Keurig Supreme to factory settings is a straightforward process that allows you to revert the coffee maker to its original configuration. It is essential to note that performing a factory reset will erase any personalized settings and configurations. To ensure a successful reset, follow these step-by-step instructions:

Step 1: Power Off The Machine

Before initiating the reset, ensure that the Keurig Supreme is powered off. Unplug the machine from the power outlet and wait for a few minutes to allow it to completely power down.

Step 2: Access The Reset Button

Locate the reset button on the Keurig Supreme. The location of the reset button may vary depending on the model. It is typically positioned on the lower back or bottom of the machine. Refer to the user manual for precise details on the button’s location if needed.

Step 3: Press And Hold The Reset Button

Press and hold the reset button for approximately 10-15 seconds. Ensure that you maintain a steady pressure on the button to activate the reset process.

Step 4: Release The Reset Button

After holding the reset button for the required duration, release it. The Keurig Supreme should now be reset to its factory settings.

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Step 5: Power On The Machine

Once the reset process is completed, plug the Keurig Supreme back into the power outlet. Power on the machine and observe if it has been successfully reset to the default factory settings.

Step 6: Reconfigure Personalized Settings

Following the factory reset, you may need to reconfigure the personalized settings such as preferred brewing temperature, cup size, and other custom preferences to match your specific requirements.

By following these steps, you can ensure a successful reset of the Keurig Supreme to its factory settings, effectively eliminating any software-related issues.

Performing A Soft Reset Of Keurig Supreme

In addition to resetting to factory settings, performing a soft reset is another method to address certain operational issues with the Keurig Supreme. A soft reset allows you to reboot the machine without losing personalized configurations. Here’s a detailed guide on performing a soft reset:

Step 1: Power Off The Machine

Similar to the factory reset process, start by powering off the Keurig Supreme and unplugging it from the power source.

Step 2: Wait For A Few Minutes

Allow the machine to sit unplugged for approximately 5-10 minutes. This period ensures that the Keurig Supreme fully powers down and any residual power dissipates.

Step 3: Plug In And Power On

After the wait period, plug the Keurig Supreme back into the power outlet and power it on. This action initiates the soft reset process, allowing the machine to reboot without losing your personalized settings.

Step 4: Monitor The Restart

As the Keurig Supreme powers back on, monitor its display and functionalities to ensure that the soft reset has been successful. This process effectively resolves minor glitches and temporary operational issues without the need to erase personalized configurations.

Performing a soft reset can be instrumental in addressing transient issues and ensuring the smooth operation of the Keurig Supreme without the inconvenience of reconfiguring all your customized settings.

Clearing Error Messages On Keurig Supreme

Error messages on the Keurig Supreme may appear for a variety of reasons, such as water reservoir issues, brewing malfunctions, or connectivity problems. Clearing these error messages is crucial to restoring the machine’s full functionality. Below are specific steps to clear common error messages on the Keurig Supreme:

Clearing Water Reservoir Error

If the Keurig Supreme displays an error related to the water reservoir, follow these steps to resolve the issue:

Step 1: Check Water Reservoir Position

Ensure that the water reservoir is properly seated in its designated position.

Step 2: Re-seat The Water Reservoir

Remove the water reservoir and re-seat it firmly back into its place. Verify that it is securely positioned to establish proper connectivity.

Step 3: Power Cycle The Machine

Power off the Keurig Supreme, unplugging it from the power outlet. Wait for a few minutes before plugging it back in and powering it on. This power cycle can effectively clear the water reservoir error message.

Clearing Brewing Malfunction Error

When encountering an error message related to brewing malfunctions, the following steps can help in resolving the issue:

Step 1: Perform A Soft Reset

As detailed earlier, perform a soft reset of the Keurig Supreme by powering it off, waiting for a few minutes, and powering it back on. This process can often rectify brewing-related error messages.

Clearing Connectivity Error

For error messages related to connectivity, particularly if your Keurig Supreme is equipped with smart features, addressing the issue can involve the following steps:

Step 1: Check Network Connection

Ensure that the Keurig Supreme is properly connected to the Wi-Fi network, if applicable. Verify the network settings and connectivity to resolve any connectivity-related issues.

Step 2: Re-establish Wi-Fi Connection

If the connectivity error persists, reconfigure the Wi-Fi settings on the Keurig Supreme, ensuring a stable and reliable connection to address the error message.

By following these specific steps, you can effectively address and clear various error messages that may appear on the Keurig Supreme, enabling you to enjoy uninterrupted use of the coffee maker.

Resetting the Keurig Supreme to factory settings, performing a soft reset, and clearing error messages are essential processes for maintaining the optimal functionality of the coffee maker. Whether you need to address technical issues, error messages, or simply restore the machine to its default settings, the step-by-step guide provided in this article offers comprehensive instructions to navigate through the reset and troubleshooting processes effectively. By following these guidelines, you can ensure a seamless and enjoyable experience with your Keurig Supreme, experiencing the full range of its advanced features and functionalities.

How To Troubleshoot Keurig Supreme

The Keurig Supreme is a popular coffee maker known for its convenience and ease of use. However, like any electronic device, it may encounter issues that require resetting to restore its functionality.

Before resorting to resetting your Keurig Supreme, it’s essential to troubleshoot any issues you may be experiencing. Troubleshooting can help identify and potentially resolve the problem without having to reset the entire machine. Here are some common problems and their troubleshooting methods:

  1. Keurig Supreme not turning on:

    a. Check if the power cord is plugged into a working electrical outlet and firmly connected to the machine.

    b. Ensure the power switch on the machine is in the “on” position.

    c. Verify that the machine is not in sleep mode by pressing any of the buttons.

    d. If the machine still doesn’t turn on, try plugging it into a different outlet to rule out any power supply issues.

  2. Keurig Supreme not brewing coffee:

    a. Ensure that the water reservoir is filled to the required level.

    b. Check if the brewer is properly closed and latched. If not, align the pieces and close it firmly.

    c. Examine the K-Cup pod to ensure it is correctly inserted and properly punctured.

    d. If the brewer is making noise but not brewing, it may be clogged. Try cleaning the needle that punctures the K-Cup pod (more on this in the Cleaning section).

  3. Keurig Supreme brewing weak coffee:

    a. Check the strength control setting on the machine. Increase it to a higher setting for a stronger brew.

    b. Clean the needle and K-Cup pod holder to remove any coffee residue that may be affecting the brewing process.

    c. Use fresh, high-quality coffee pods. Stale or low-quality pods can result in weaker coffee.

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If troubleshooting doesn’t fix the issue, it may be necessary to reset the Keurig Supreme.

After the reset, it’s crucial to clean the various components of the Keurig Supreme to maintain its performance and functionality.

Cleaning Keurig Supreme After Resetting

Cleaning the Keurig Supreme is an essential step to ensure optimal performance and longevity of the machine. Regular cleaning helps remove coffee residue, mineral deposits, and other contaminants that can affect the taste and function of your coffee maker. Here’s how you can clean your Keurig Supreme:

  1. Descaling the machine:

    a. Prepare the descaling solution: Mix equal parts of distilled white vinegar and water in a container. You will need a sufficient amount of solution to fill the water reservoir.

    b. Empty the water reservoir: Ensure there is no water in the reservoir after running the cleansing brew. If needed, remove any remaining water.

    c. Pour the descaling solution: Fill the water reservoir with the prepared descaling solution. Make sure to fill it to the maximum level indicated.

    d. Start the descaling process: Place a large mug on the drip tray and initiate the brewing process without inserting a K-Cup pod. Empty the contents of the mug into the sink. Repeat this process until the water reservoir is empty. This helps remove mineral deposits and other build-ups in the machine.

    e. Rinse the machine: Fill the water reservoir with clean water and repeat the brewing process without a K-Cup pod. Continue the process until the water reservoir is empty. This step helps remove any traces of the descaling solution.

  2. Cleaning the exterior:

    a. Unplug the machine: Before cleaning the exterior, make sure the Keurig Supreme is unplugged from the electrical outlet.

    b. Dampen a soft cloth or sponge: Moisten a cloth or sponge with warm, soapy water. Use a mild detergent or dish soap.

    c. Wipe the exterior: Gently wipe the exterior surfaces of the machine using the moistened cloth or sponge. Pay attention to areas prone to spills, such as the drip tray and reservoir.

    d. Dry the machine: Use a clean, dry cloth to wipe away any residual moisture. Ensure the machine is completely dry before plugging it back in.

  3. Cleaning the water reservoir and lid:

    a. Remove the water reservoir: Lift the water reservoir off the machine and empty any remaining water.

    b. Disassemble the components: Take apart the lid and its components. This may include the lid, lid frame, float assembly, and silicone valve. Refer to the user manual for specific instructions on disassembling these parts.

    c. Wash the components: Clean the disassembled components with warm, soapy water. Use a gentle brush or sponge to remove any residue.

    d. Rinse and dry: Thoroughly rinse the components with clean water to remove any soap residue. Allow them to air dry completely before reassembling.

  4. Cleaning the K-Cup pod holder:

    a. Remove the pod holder: Lift the brewer handle to access the K-Cup pod holder. Take out the pod holder and set it aside.

    b. Disassemble the pod holder: Depending on the model, you may need to disassemble the pod holder by removing additional parts. Follow the user manual for specific instructions.

    c. Clean the pod holder: Wash the pod holder and its components with warm, soapy water. Use a brush or sponge to remove any coffee residue.

    d. Rinse and dry: Thoroughly rinse the pod holder and its components with clean water. Allow them to air dry completely before reassembling.

    e. Reassemble the pod holder: Once dry, reassemble the pod holder according to the manufacturer’s instructions.

  5. Cleaning the needle:

    a. Lift the brewer handle: Open the K-Cup pod holder to reveal the needle that punctures the pod.

    b. Carefully clean the needle: Use a clean, damp cloth or a specialized cleaning tool to wipe away any coffee residue or build-up from the needle. Be cautious to avoid any injuries.

    c. Run a cleansing brew: After cleaning the needle, run a cleansing brew without a K-Cup pod to flush out any remaining residue or debris.

Regular cleaning and maintenance will help keep your Keurig Supreme in optimal condition. Once the cleaning process is complete, it’s time to ensure that the machine is working efficiently.

Ensuring Keurig Supreme Is Working Efficiently After Reset

After completing the reset and cleaning process, follow these steps to ensure your Keurig Supreme is working efficiently:

  1. Check for leaks: Upon completion of the cleaning process, inspect the machine for any leaks. Pay attention to the water reservoir, drip tray, and K-Cup pod holder. If you notice any leaks, troubleshoot and address the issue promptly.

  2. Monitor brewing time: Observe the brewing time of your Keurig Supreme. A properly functioning machine should brew a standard cup of coffee within a few minutes. If the brewing process takes longer than usual, it may indicate a potential issue.

  3. Evaluate coffee taste and consistency: Brew a cup of coffee and assess its taste and consistency. Ensure that it meets your desired standards. If you notice any unusual flavors or inconsistencies, revisit the cleaning process or refer to the troubleshooting section for further assistance.

  4. Test button functionalities: Assess the responsiveness of the buttons on the Keurig Supreme. Ensure that each button works as intended and accurately controls the brewing process.

  5. Schedule regular maintenance: To maintain the efficient operation of your Keurig Supreme, establish a regular cleaning and maintenance schedule. This will prevent coffee residue and mineral deposits from building up and affecting the machine’s performance.

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By following these steps, you can ensure that your Keurig Supreme is working efficiently after resetting and cleaning.

Resetting a Keurig Supreme can be a simple and effective way to resolve certain issues and restore the machine’s functionality. By troubleshooting before resetting, cleaning the machine thoroughly, and evaluating its performance afterward, you can ensure it works efficiently for years to come. Regular cleaning and maintenance will help maintain the quality of your coffee and keep your Keurig Supreme in optimal condition. Remember to consult the user manual for model-specific instructions and guidelines. With proper care, your Keurig Supreme will continue to provide you with enjoyable coffee experiences.

Preventing Future Resets Of Keurig Supreme

While resetting your Keurig Supreme can be helpful in resolving certain issues, it is always beneficial to prevent the need for frequent resets. Here are some practical tips to keep your Keurig Supreme running smoothly and reduce the likelihood of future resets:

  1. Clean and descale regularly: One of the primary reasons for performance issues in coffee makers is the accumulation of mineral deposits and coffee residue. To prevent clogs and malfunctioning, it is essential to clean and descale your Keurig Supreme regularly. Follow the manufacturer’s instructions or refer to the user manual for detailed cleaning and descaling procedures.

  2. Use filtered water: Using filtered water instead of tap water can greatly extend the lifespan of your Keurig Supreme. Hard water can cause mineral buildup, which can affect the machine’s performance. Consider using a water filter or purchasing pre-filtered water for brewing your coffee.

  3. Routine maintenance: Besides regular cleaning and descaling, it is essential to perform routine maintenance tasks to keep your Keurig Supreme in optimal condition. This includes checking and replacing filters, inspecting the brewer’s needles, and ensuring the water reservoir is clean and free from debris.

  4. Avoid overfilling the water reservoir: Overfilling the water reservoir can lead to spills and leaks, potentially causing damage to the internal components of your Keurig Supreme. Always follow the recommended fill line indicated on the water reservoir to prevent any unnecessary water-related issues.

  5. Use compatible K-Cups: Ensure that you are using K-Cups that are specifically designed for Keurig machines, including the Keurig Supreme. Using incompatible or off-brand K-Cups may lead to clogs, leaks, or other operational issues that may require a reset.

  6. Handle with care: Treat your Keurig Supreme with care and caution. Avoid aggressive handling, banging, or shaking the machine, as this may damage internal components. Additionally, be mindful while inserting and removing K-Cups to prevent any mishaps that could require a reset.

By following these preventive measures, you can significantly reduce the likelihood of needing to reset your Keurig Supreme.

Key Takeaways On Resetting Keurig Supreme

Here are some key takeaways regarding resetting your Keurig Supreme:

  1. Resetting your Keurig Supreme involves a simple process of powering off, unplugging, waiting, and plugging it back in while following the correct sequence.

  2. Allow your Keurig Supreme to complete the reset process uninterrupted without interfering with the machine.

  3. After completing the reset, you will need to set up your preferences again, including language, date, and time settings.

  4. Prevent future resets by performing regular cleaning and descaling, using filtered water, conducting routine maintenance, avoiding overfilling the water reservoir, using compatible K-Cups, and handling the machine with care.


Resetting your Keurig Supreme can be a valuable troubleshooting tool when you encounter performance issues or need to restore the coffee maker to its factory settings. By following the step-by-step process outlined in this article, you can easily reset your Keurig Supreme and get it back to its optimal working condition.

Additionally, implementing the preventive measures discussed will help minimize the need for future resets and keep your Keurig Supreme functioning smoothly for a longer duration. Remember to regularly clean and descale your machine, use filtered water, perform routine maintenance, and handle your Keurig Supreme with care.

By taking proper care of your Keurig Supreme and understanding the reset process, you can ensure a delightful and uninterrupted coffee experience for yourself and your loved ones.


How Do I Reset My Keurig Supreme?

To reset your Keurig Supreme, you will need to perform a “hard reset.” This can be done by unplugging the machine, waiting for one minute, and then plugging it back in. This will reset the machine and clear any internal errors.

Why Would I Need To Reset My Keurig Supreme?

There are a few reasons why you may need to reset your Keurig Supreme. It could be due to an error message, a malfunctioning brew cycle, or if the machine is not responding to your commands.

Will Resetting My Keurig Supreme Erase My Settings?

No, resetting your Keurig Supreme will not erase any of your settings. The machine will return to its default factory settings, but your preferred brew size and temperature settings will remain the same.

Are There Any Other Troubleshooting Steps I Should Try Before Resetting My Keurig Supreme?

Yes, before performing a hard reset, try cleaning the machine and descaling it. Sometimes, build-up from hard water can cause malfunctions. You can also try unplugging the machine and plugging it back in without waiting for one minute.

Can I Reset My Keurig Supreme While It Is In Use?

No, it is not recommended to reset your Keurig Supreme while it is in use. This could cause the machine to malfunction or potentially damage it. It is best to wait until the machine is not in use before performing a hard reset.

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